Shipping
We ship out from our warehouse in Lemmon, South Dakota within 2-3 days from the moment you place your order!
We know no one likes to pay for shipping! So we offer it FREE on all orders over $100. Otherwise it's just an easy flat rate of only $6.95
We also offer pickup (just choose this option at checkout) at our storefront in Lemmon, South Dakota during business hours! Just place your order and when it's ready for pickup (within 1 business day), you'll get an email letting you know!
Returns
If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at customerservice@shoprtrb.com or use the contact form here on our website!
Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item.
Returns are eligible for store credit only.
Sale/clearance items, Accessories and Jewelry are NOT returnable, they are final sale.
Shipping charges (original and return) are the customer’s responsibility.
Review the requirements above and make sure your return qualifies! If so, email us at customerservice@shoprtrb.com (or use the contact form here on our website) to request your return label.